w OTG COFFEE
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Bangalore

Returns and Refunds

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Returns and Refunds

If you were not satisfied with our coffee and would like a refund, please write to us (contact.otg@yahoo.com) within 14 days of your order being shipped with the below details,

  • 1. Your Full Name and Phone Number
  • 2. Date of Purchase
  • 3. Items you want refunded
  • 4. Reason for Return

All orders will be packed and dispatched within 24 hours of placing the order.

We will revert to you within two working days of receiving your refund request.

On approval of refund request, all products should be returned to us before the refund is processed.

Refunds Amount will be Process within two days . The amount of time it takes before the money is credited back to the customer’s account depends on the clearing cycle of the customer’s bank.